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Here’s a great infographic from our friends at Digital Hill. It provides 10 rules to get high engagement on facebook that increases effectiveness of your marketing.  

“Aggressive sales tactics are not the way to build a relationship between the retailer or brand and the customer and a friendly rapport between staff and customer” according to this [...]

Now that we know the Benefits of a Social CRM Strategy, here are the 6 features you should look for if you are in a regulated industry (remember, these are not the basic features a Social CRM [...]

Here’s a question that I get asked often by sales and marketing professionals in regulated industries – does a Social CRM strategy work for regulated industries?   Let’s face it, if [...]

Are you in market for a Social CRM, but don’t know what features to look for? Are you still not convinced about value of a Social CRM? Are you having tough time convincing your management to [...]

The steady decline of pharmaceutical sales representative access to physicians is spreading to previously rep-friendly specialties, says the ZS Associates spring 2014 AccessMonitorT report. The [...]